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Benefits Logic for Product Managers

A PM in benefits tech can ship a full enrollment flow without knowing what a qualifying life event is. Write the spec, run the sprint, close the ticket, and still not know why the carrier feed broke before open enrollment. That gap is domain knowledge. Benefits Logic for Product Managers closes it. No HR certification required. No benefits background assumed. You will leave knowing: How employer-sponsored benefits work: plan types, timelines, effective dates What benefits admins do, and how upstream decisions cause downstream re-entry The regulatory constraints shaping your product: ACA, COBRA, QMCSO, HIPAA The rules that are not law: union contracts, civil service, carrier specs, court orders How integrations move data, what an 834 file is, how to diagnose a carrier feed How to scope features and catch problems before UAT Where AI belongs in benefits tech, and where risk should stop you

CourseBy Dr. Natalie Hines

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COURSE COMPANION - Benefits Logic for Product Managers

A 57-page companion to the Benefits Logic for Product Managers course. Each module has a plain-language summary, key concepts you can reference before a client call, exercises that apply the material to your specific product and clients, questions to use in sprint planning, and the knowledge check answer key. Write in it. Bring it to meetings. Build something real with it.

Digital file1 fileBy Dr. Natalie Hines

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The Enrollment Systems Field Guide

The Enrollment Systems Field Guide is your reference for the ten pillars that decide whether open enrollment runs clean or turns into a fire drill. Read it before the session and use the owner map at the back to assign a name to every pillar you own.

Digital file1 fileBy Dr. Natalie Hines

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